The Social Service Business Case for Healthcare

The impact of Social Determinants Of Health (SDOH) as drivers of medical utilization, cost, and health outcomes is widely researched and acknowledged. Evidence suggests that as much as 40% of health outcomes are related to SDOH such as housing, education, poverty, nutrition and loneliness.

Despite widespread acknowledgment of the importance of addressing SDOH to improve outcomes and lower costs, investments in SDOH tend to be modest in scale and temporary. Over the course of a year, KPMG and the Commonwealth Fund researched how to accelerate the integration of services to address social needs into healthcare business operations. Though the perception is that it can take 5-7 years to see ROI for spending on social services, we created a guide for how to obtain ROI within 12-18 months.





Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

photo of Maya Altman

Maya Altman

Health Plan of San Mateo

photo of Carolyn Ingram

Carolyn Ingram

Molina Healthcare

photo of Tanya Shah

Tanya Shah

The Commonwealth Fund

photo of Eveline Van Beek
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