The Death of Points Programs: Web3 as a Loyalty Catalyst
How many loyalty programs have you signed up for, but no longer engage with? For many brands, their relationship with their most loyal consumers has become nothing more than an emotionless exchange of points for purchases. This session will chart a new path toward the next generation of customer loyalty grounded in meaningful connection, authenticity, and most importantly: ownership. Web3 and blockchain make it possible, opening the door to a strong opportunity for greater adoption for this technology.
Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.
Vlad Avesalon
Vennity
Jennifer Ayoroa
First National Bank of Omaha
Dani Mariano
Razorfish
Christopher Outram
Publicis Media