From FOMO to Fulfillment: The Science of Consumer Behavior
With online shopping hype cycles such as “TikTok made me buy it” “Dupes” and “Must-haves” everything has begun to feel more and more like an ad. Buyers are often asking “why do people buy that? Wait, why did I buy that?”
Three professors share their research on how and why consumers are motivated, covering factors such as scarcity, meaning, and brand empathy. This panel serves as a resource and conversation point for understanding consumer decision making and spark conversations around the tactics used in the marketing industry to influence these decisions.
Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.
Thomas Denari
Young & Laramore
Kelly Goldsmith
Owen Graduate School of Management, Vanderbilt University
Michael Platt
The Wharton School
Lawrence Williams
Leeds School of Business, University of Colorado