Fan-First Solutions for Fair Ticketing in Live Entertainment

Mar 11, 2024

11:30am – 12:30pm CT

In 2023, ticketing entered the cultural zeitgeist with frustrated fans and artists speaking out against the unfair practices in the industry. Amidst the outcries, organizations like DICE, Newport Festivals Foundation, and NIVA members were recognized by President Biden for their commitment to eliminate junk fees. Hear from thought leaders on what the industry looks like a year since ticketing made headlines and the importance of leading fan-first through upfront costs and more–proposing solutions on keeping live experiences accessible and fair to all, from the White House to your local stages.

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

photo of Dayna Frank
photo of Deb Girard
Deb Girard

Newport Festivals Foundation

photo of Lyndsey Parker
Lyndsey Parker


photo of Russ Tannen