"It's easy to run a clinical trial!" said nobody, ever. A single deviation from a study's protocol can lead to an FDA audit. COVID forced a massive shift in healthcare towards digital care, but what happened to ongoing cancer research clinical studies requiring non-socially-distanced appointments, lab testing and medication administration?
The UX Design team and Clinical Research team at Memorial Sloan Kettering Cancer Center partnered together to quickly adapt the oncology clinical trial experience during COVID. Hear about a patient's clinical trial story, what clinical trials are and why they are difficult to complete, how MSK used design thinking to improve and adapt their clinical trial experience for the COVID-era, and what trends are shaping the future of clinical trial experiences.