Julie Carpenter

Dr. Carpenter's research focuses on human behavior with emerging technologies, especially within vulnerable and marginalized populations. She situates experiences within their larger cultural contexts and social systems to offer a framework for describing what phenomena are occurring and explain how peoples’ expectations, behaviors, and ideas adapt and change over time as they work and live with new technologies. A great deal of her research and theory-building has been related to how AI in its many forms encourages or discourages trust, informs decision-making, and evokes human emotional attachment.

She is a research scientist in the Digital Experiences Lab at Accenture in San Francisco and also a Research Fellow in California Polytechnic State University’s Ethics + Emerging Sciences Group, a non-partisan organization focused on the risk, ethical, and social impact of emerging sciences and technologies. Recent projects include collaborating on Q, the world’s first gender-neutral voice for use with technology. At Cannes 2019 Q won the Glass Lion for Change and three bronze Lions in audio categories.