One Thing Can Save Us from the Web: Conversational AI

Speakers

Alex Spinelli

LivePerson

Social media isolates us and pushes us to extremes rather than together, digital ads bombard us instead of helping us make good decisions, websites confuse and frustrate us with overwhelming choice, our personal data is recorded and used in ways we may never understand, and AI feels scary and lacks transparency . We can and must change course!

AI used responsibly can help us to get back to where we started: conversations, connections, and empowerment. Alex Spinelli will share a hopeful vision for how AI-led tech can scale our humanity to new levels—and how innovative brands are using it to understand people’s emotions, sentiments, and intents to deliver unprecedented connections.



Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

Primary Entry: Platinum Badge, Interactive Badge
Secondary Entry: Music Badge, Film Badge
Format: Presentation
Event Type: Session
Level: Advanced