Evolving Business Models: Finding Next Gen Customers

Millennials might have the most buying power in the current marketplace, but Generation Z is on track to outpace them – and quickly. Seamless mobile-first interactions, cause-based marketing, bespoke experiences and collaborative relationships: these are just a few of the engagement strategies that Gen Z demands from brands they support. How are traditional brands and retailers personalizing their digital strategy to earn and keep the loyalty of these emerging consumers?

[Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.]