presented by Accenture

Tech & Humanity: Embedding Empathy in Experience


Jon Wilkins


As technology advances, is there a danger we’re forgetting the most important thing of all – the individual? Empathy is now more important than ever as A.I and voice U.I experiences become common.
This session will reveal new insights from our Human Experiences research, and explore how brands can inject empathy into experiences in order to play a more meaningful role in people's lives.

[Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.]

Primary Entry: Music Badge, Platinum Badge, Film Badge, Interactive Badge
Format: Solo
Event Type: Session
Level: Intermediate
Online: Slides