presented by: Capital One

A Lot to Talk A-bot: Eno's First Year

Speakers

Meet the Conversational AI team that launched Eno, the first, gender-neutral, natural language SMS chatbot from a U.S. Bank. This cross-functional team of design, product, and tech leaders will discuss how they built Eno, top tips from its first year in-market, and lessons learned along the way.

[Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.]

Primary Entry: Music Badge, Platinum Badge, Film Badge, Interactive Badge
Format: Dual
Event Type: Session
Level: Intermediate