Presented by Capital One

Meet the Conversational AI team that launched Eno, the first, gender-neutral, natural language SMS chatbot from a U.S. Bank. This cross-functional team of design, product, and tech leaders will discuss how they built Eno, top tips from its first year in-market, and lessons learned along the way.

[Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.]

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

photo of Audra Koklys Plummer
photo of Greg Zoller

Greg Zoller

Capital One

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About
Format: Dual
Type: Session
Level: Intermediate