Frustration with the outcome of the election has led to an uptick in civic activism, and startups have been launching to harness that energy. Some get it right by using tech to improve the quality of contact between elected officials and their constituents, while some get it wrong focusing on quantity of contacts. Learn what actually happens when you contact your Member of Congress — how your messages are received and affect decision making, and how understanding this will improve your advocacy.

[Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.]