Ask a chatbot named EMMA your green card questions. Share #allthefeels about college financial aid – and get back a perfect reaction GIF from FAFSA. Nerd out about Star Wars® or donuts, while uncovering their patents and trademarks. Meet the humans behind government accounts that meld technology with old fashioned customer service, and hear how they’ve combined data, technology, and mad people skills to create a hybrid model that may be the future of accessible, approachable government services.

[Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.]