#CyborgGov

Cyborg Gov: Humans & High-Tech in Public Service

Mar 11, 2018

2:00pm – 3:00pm CT

Ask a chatbot named EMMA your green card questions. Share #allthefeels about college financial aid – and get back a perfect reaction GIF from FAFSA. Nerd out about Star Wars® or donuts, while uncovering their patents and trademarks. Meet the humans behind government accounts that meld technology with old fashioned customer service, and hear how they’ve combined data, technology, and mad people skills to create a hybrid model that may be the future of accessible, approachable government services.

[Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.]

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

photo of Nicole Callahan
Nicole Callahan

US Department of Education’s Office of Federal Student Aid

photo of Vashon Citizen
Vashon Citizen

US Citizenship and Immigration Services

photo of Laura Larrimore
Laura Larrimore

US Patent and Trademark Office

photo of Melissa Repko
Melissa Repko

The Dallas Morning News

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