#CyborgGov

Cyborg Gov: Humans & High-Tech in Public Service

Mar 11, 2018

2:00pm – 3:00pm CT

Recording: Cyborg Gov: Humans & High-Tech in Public Service, Mar 11, 2018

Ask a chatbot named EMMA your green card questions. Share #allthefeels about college financial aid – and get back a perfect reaction GIF from FAFSA. Nerd out about Star Wars® or donuts, while uncovering their patents and trademarks. Meet the humans behind government accounts that meld technology with old fashioned customer service, and hear how they’ve combined data, technology, and mad people skills to create a hybrid model that may be the future of accessible, approachable government services.

[Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.]

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

Nicole Callahan

US Department of Education’s Office of Federal Student Aid

Vashon Citizen

US Citizenship and Immigration Services

Laura Larrimore

US Patent and Trademark Office

Melissa Repko

The Dallas Morning News

Details

Primary Entry:
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Format:

Panel

Type:

Session

Track:

Government

Level:

Beginner