ENCORE: Facebook Messenger and the Rise of the Chatbot!

Date TBA
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Esther Crawford


Mikhail Larionov


Thomas Smyth


Facebook Messenger launched in April 2016 – propelling a growing explosion of chatbots. These bots offer a range of interactions and services – from gaming personas like the Call of Duty Lt Reyes to AI financial assistants like Trim or the rise of personal bot platforms like Olabot. As developers and designers we’re being forced to reconsider interaction models, manage platform risk, and lead users into a new conversational paradigm. These speakers will discuss what they’ve learned as bot creators and share best practices for building on the Facebook Messenger platform.

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

Primary Entry: Platinum Badge, Interactive Badge
Secondary Entry: Music Badge, Film Badge
Format: Panel
Event Type: Session
Level: Advanced