Listen to Your Customer

Mar 11, 2017 | 11:00am – 12:00pm CT
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P. Terry's serves over 12,000 customers a day, growing from one store to 14 in 11 years. Receiving and responding to customer feedback has been the key to our success. That feedback comes in many forms but the most effective is texting in real time with our customers.

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

Primary Entry: Platinum Badge, Interactive Badge
Secondary Entry: Music Badge, Film Badge
Format: Solo
Event Type: Session