presented by Booz Allen Hamilton

Rise of the Good Machines


In this session, the speakers will discuss the next burning platform for conversational commerce, customer service, and digital assistance - the proliferation of messaging platforms and their increasing use. You will walk away with valuable knowledge on how your enterprise can benefit through chatbot platforms that promise to reduce costs, improve marketing effectiveness, and focus humans back to higher-value add activity and more complex problems.

Primary Entry: Music Badge, Platinum Badge, Film Badge, Interactive Badge
Format: Panel
Event Type: Session
Level: Intermediate