Retail’s Future: Community = Commerce

Mar 11, 2017 | 3:30pm – 4:30pm CT
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Speakers

Everything consumers want is available at their fingertips, just a click away. But as our cultural addiction to devices grows, so does a major movement that is impacting shopping habits – a rejection of the impersonal. Consumers are craving human connection and community. The future of retail must include interaction and involvement, without the use of a screen, to survive.

Retailers and brands who can provide a live, personal, unique shopping experience will thrive. Community building, curation, story-telling, and one-on-one conversation is crucial for success. Creating a truly interactive, unique experience – one that truly resonates with customers - has never been so important.

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

Primary Entry: Platinum Badge, Interactive Badge
Secondary Entry: Music Badge, Film Badge
Format: Solo
Event Type: Session
Track: Style