Commerce, Content, and Conversation: How innovation drives connection and engagement with consumers. The rise of conversational commerce: utilizing chat, messaging, or other natural language interfaces to interact with customers and the continued trend of smart tags and connected product. How can retailers and brands learn more about their customers and service them better: "What's working & what's not in the Fashion & Retail Tech space" Moderated by The New York Fashion Tech Lab, brings together three leaders in the Fashion Brand, Fashion Retail, and Fashion Tech ecosystem.