This session will dive into the ways airline travel is being reinvented to focus on the passenger experience through intelligent design, culturally immersive programming and technological integration. We’re now starting to see the airport become a destination where travelers feel excitement rather than anxiety. So, what’s next? With the $20 million revitalization of the Austin Airport serving as an innovative new example, Lionel Ohayon, CEO and founder of experiential design studio ICRAVE and Kevin Kelly, President of Delaware North will discuss how these city gateways can be elevated through design and technology advancements that satisfy an increasingly discerning generation of travelers.