2015 Schedule
Interactive: March 13–17  •  Film: March 13–21  •  Music: March 17–22

Forget Loyalty, Build Habits

Saturday, March 14
11:00AM - 12:00PM

Hyatt Regency Austin
Texas Ballroom 1
208 Barton Springs Rd

It's 7 am and your phone buzzes. You pick it up and, still sleepy, open one eye and then you... check Facebook. It's your morning habit.

The world's most successful brands are habit forming. Habits – behaviors so prevalent and frequent that they feel natural – can be a powerful source of brand building. When products and services are so well loved that they create repeated usage, they ultimately become habitual, second nature, and very hard to replace. Habits are the ultimate form of brand loyalty.

In the digital age, with persistent access to connected devices, sticky online experiences are uniquely poised to create a new wave of online habits. And this opportunity is open to digital and analog brands alike.

In this session we will explore online habits from a marketing perspective, analyze how the best digital experiences – from entertainment to games to e-commerce – become part of users’ routines; and summarize what lessons brand builders can apply to create a user habit.


#sxsw #brandhabit


Leslie Feinzaig


Julep Beauty Inc

Leslie Feinzaig is a product manager, marketer and innovation strategist. In the course of her career she’s led strategy and execution for consumer tech products that touch the lives of millions. H...

Show the rest


Interactive Badge, Gold Badge, Platinum Badge
Core Conversation
Branding and Marketing

Thanks to our sponsors

Miller Lite Esurance AT&T IFC Mazda USA Monster Energy McDonalds logo CapitalOne logo PepsiCo logo Austin Chronicle

Music sponsor

Sonic Bids

Interactive sponsor

Phillips logo