Murali Swaminathan

Murali is the chief technology officer at Freshworks, where he is responsible for Freshworks’ technology roadmap and strategy, leading the company’s global engineering and architecture teams. Freshworks delivers modern, AI-powered customer and employee-experience solutions that increase efficiency and improve engagement for companies of all sizes. Today, more than 68,000 companies in 120 countries, including such renowned brands as American Express, Bridgestone, Databricks, Fila, Nucor and Sony, choose Freshworks for uncomplicated solutions that deliver rapid time to value.
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