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Jen Loy

Director Of Product Design

I’m a transformation and innovation specialist with a proven track record of standing up teams and integrating new competencies across large B2B organizations. My colleagues echo my empathetic leadership approach -- meeting people where they are and coaching for growth together. An engineer by training, I thrive in product design for complex application.

I am known for consistently challenging the status quo and driving large organizational changes in pursuit of a better user experience (accessibility awareness, user-centered practices, design system creation, etc.). I've led through multiple stages of UX business maturity. I built a Product Design org from scratch and grew it to a global team of UX Designers, UX Researchers, and Product Owners. I also have experiencing joined an established design organization with aspirations of continued maturity and impact.

I drive cross-department collaboration, naturally breaking down silos across job disciplines. As a founding member of an abilities ERG, I lead by example to create inclusive environments where individuals of diverse strengths fully contribute to a common goal. I modernized a large global engineering team to adopt user-centered practices.

I'm looking forward to connecting with new people at SXSW. Please note, the opinions I share are my own (not of my current employer).

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

Events featuring Jen Loy
Events featuring Jen Loy