Jim Lesser

Jim Lesser is the Chief Brand Officer at ServiceNow. His team leads the effort to strategically build, protect and champion the ServiceNow brand. His global brand team drives strategy, creative, media, sponsorships, content, thought leadership and social media across every touchpoint for ServiceNow’s customers, partners and community.

Jim joined ServiceNow three years ago from global ad agency, BBDO San Francisco, where he was President and CEO. He began his career as the receptionist at an agency in New York City so he believes a great idea can come from anywhere. Especially the receptionist.