We all know people capable of connecting with anyone. They are the ones we turn to for advice, who ask the best questions, who hear what goes unsaid. Why are these people so good at connecting? And what can they tell us about how communication works? Charles Duhigg, author of the bestseller The Power of Habit, argues that Supercommunicators understand that there is a science to how human beings connect. They understand that each discussion is actually three conversations - each with its own rules. This presentation explores his reporting and insights.