Retail theft is a nearly $100 billion problem. It turns out that some efforts to thwart shoplifters, like locking up inventory behind glass, have had an unintended consequence: deterring paying shoppers. A Harris Poll on behalf of security company Verkada found that 71% of shoppers said the anti-theft measures made them less likely to purchase items in-person. Consumers are also concerned that frontline retail workers are not equipped to handle criminal behavior, such as theft or violent threats. In this session, hear how experts are tackling the issues of retail theft and consumer safety.