The workshop is intended to help individuals and organizations come up with systemic ways to mitigate bias in their design processes. It begins with the acknowledgement that our users have biases and so do we and asks how might we use design and content tools and methods to reduce the harm those biases might cause (or even use some of our mental shortcuts for good).
The first section gives attendees a grounding in how bias works and focuses on the biases our users have and how to use design and content strategy to mitigate or leverage them for good. The next section focuses on internal, organizational biases and how they impact design. The final section focuses on our own biases as practitioners and establishing processes to mitigate those.