The Healthcare Experience: Put Designers in Charge

Recording: The Healthcare Experience: Put Designers in Charge, Date TBA

For decades, the interests of hospitals, insurance and pharmaceutical companies have been elevated above those of patients and caregivers — the patient experience is often an afterthought. Over the past year, these shortcomings have only been amplified. Through this presentation, Cactus’ Noah Waxman will introduce a simple, yet profound solution to many of these issues — put designers in charge. What are the implications of starting with the user experience (UX) or caregiver experience? How is a focus on UX changing primary care and pediatrics? How can designers work at scale to affect healthcare systems, e.g. new scaled models of at-home care? By discussing these topics, Noah will provide attendees with a window into the future of healthcare design.

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

This event will be in person

Details

Primary Entry:
Platinum Badge
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Secondary Entry:
Music Badge
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Format:

Presentation

Type:

Session

Track:

Health & MedTech track sponsored by Optum

Level:

Intermediate

Resources:

Presentation