The Healthcare Experience: Put Designers in Charge

Date TBA


Noah Waxman


For decades, the interests of hospitals, insurance and pharmaceutical companies have been elevated above those of patients and caregivers - the patient experience is often an afterthought. Over the past year, these shortcomings have only been amplified. Through this presentation, Cactus’ Noah Waxman will introduce a simple, yet profound solution to many of these issues - put designers in charge. What are the implications of starting with the user experience (UX) or caregiver experience? How is a focus on UX changing primary care and pediatrics? How can designers work at scale to affect healthcare systems, e.g. new scaled models of at-home care? By discussing these topics, Noah will provide attendees with a window into the future of healthcare design.

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

Primary Entry: Platinum Badge, Interactive Badge
Secondary Entry: Music Badge, Film Badge
Format: Presentation
Event Type: Session