CX Report 2022: The Resilience Zoography

Date TBA


John Maeda


The computational experience (CX) now fully spans both digital and physical domains — especially due to the "forced" digital transformation that's been led by COVID-19. Achieving resilience in the face of unrelenting adversity is our daily challenge, and the best way to thrive in the new landscape is to know the unpredictable "animals" that roam both digital and physical earths today: from Black Swans to Gray Rhinos to Cyber Bees. The CX Report series builds upon five years of Design in Tech Reports (2015 to 2020) that correctly predicted three industry directions: 1/ the centrality of design in digital consumer and enterprise products, 2/ the paradigm of remote work and its equalizing effect, 3/ industry shifts to AI/ML technology as intrinsically needing more inclusive design.

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

Primary Entry: Platinum Badge, Interactive Badge
Secondary Entry: Music Badge, Film Badge
Event Type: Session
Track: Design