As the Chief Design Officer (CDO) of Philips, Sean deeply believes that radical empathy is the birthplace
of design thinking. Leading the Philips Experience Design Global organization, he’s responsible for the
overarching creative and design thought leadership at Philips and strives to advocate and embed Design
Thinking and User-Centered Design approaches across all Philips businesses.
To compliment his CDO responsibilities, he’s also the Business Leader for the Healthcare Transformation
Services (HTS) Business. HTS provides patient-focused consulting services to help hospitals and
healthcare systems achieve sustainable improvements in clinical excellence, operational efficiency, care
delivery, and financial performance. HTS collaborates with doctors, clinicians and patients to
recommend and help implement best practices and performance improvement initiatives.
Under Sean’s leadership, Philips Experience Design and HTS strive to create and design exceptional
patient and clinician experiences, ultimately reimagining and redesigning the future of healthcare in this
modern, connected and ageing world.
Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.