Featured Session: 2020 CX Report

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Over the short span of a decade there's now a few tech industry players that tower over long established non-tech industry players — specifically the ones who have not managed to compete at the speed of Moore's law alongside their tech counterparts. John Maeda will provide a data-driven examination for how this new reality all came to be and how it can change for the better for all players. Maeda draws upon his experience working with organizations at all scales in his careers spanning the entire lifecycle of tech, business, and design ecosystems.

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

photo of John Maeda
John Maeda


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