Leading with Gratitude: 8 Practices for Results
Gratitude when done right is the easiest, fastest cheapest way that managers can boost performance and employee engagement. But most people feel under appreciated at work. Thank yous and high-fives only go so far. Elton introduces 8 simple ways managers can show employees they are valued. Gratitude must be genuine and specific if leaders want it to work. Elton’s talk is based on a survey of over a million employees and interviews with successful leaders of gratitude cultures from Ford’s Alan Mulally to BestBuy’s Hubert Joly. The payoffs come not only in better team performance, higher morale and reduced turnover, but in discovering new ways people can contribute beyond their current roles. Showing gratitude isn’t just about being nice. It’s about being smart. It’s a skill anyone can learn.
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Chester Elton
The Culture Works