Evolving information technology has changed the formula for effective leadership and management in the Information Age. As profiled in his new book, O'Malley will draw from humorous and revealing stories about human nature gathered from his service as Mayor and Governor. He will share details from his book that illuminate a more effective way of governing, which every public servant can call into action. O'Malley's methods do not simply provide tweaks to the status quo way of doing things in government — they requires a radical commitment to openness and transparency; the courage to follow the data wherever it might lead; and a relentless commitment to measuring the outputs of government for all to see. It is all about producing better results — in real-time — for real people.