Jean Cao is a passionate user experience designer and out-of-the-box thinker, currently works in Alibaba Cainiao, where she applies user research and insights with the latest technology to build new products for the logistics industry.
She has designed applications, software as a service and smart wearable device for warehouse and transportation, and specializes in creating an intuitive experience for complex tasks and workflows.
She is an expert in design thinking, user research, accessibility, usability, and innovation.
Prior to Alibaba Cainiao, she was a user experience designer at IBM Design helping build enterprise mobile platform and IBM Watson Marketing Cloud.
Jean has a post-graduate certificate in Art and Design from the Hunan University and a B.S in Industrial Design.
[Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.]
Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.