Steve Downs is the Robert Wood Johnson Foundation’s chief technology and strategy officer. In this role, he focuses on the practice of program strategy and on the alignment of the Foundation’s technology strategy and operations with its organizational directions. RWJF’s pursuit of a Culture of Health requires an approach to strategy that is highly flexible and adaptive. In his current role, Downs works with his colleagues to institutionalize an approach to program strategy that is based on the integration of learning, co-creation, and reflection into the processes of strategy development and ongoing strategy assessment and adaptation.
Since being appointed chief technology and information officer in 2011, Downs’ goal has been to ensure that RWJF staff have the resources they need to practice philanthropy at the highest level. He has emphasized technology directions—namely mobility and social CRM—that encourage informal knowledge-sharing, data-informed decision-making, and peer-to-peer engagement.
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