As Artificial Intelligence begins to come of age, virtually every device and application becomes a way for people to communicate with brands. Retailers are challenged with building and deploying omnichannel AI solutions to converse naturally with customers to increase online and in-store sales as well as improve customer experience.
Hear from the company behind the first emotional humanoid robot, a top U.S. retailer, and a leading intelligent automation platform, as they give their advice on implementing technology that provides a natural, responsive, and enjoyable experience for customers. They’ll also share their expectations for what’s to come, and predictions for the next frontier of AI in the retail industry.
Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.