Eno: Proactivity, Personalization and the Future of the Intelligent Assistant 

Eno, the intelligent assistant behind Capital One’s digital customer experience, celebrates its second birthday at SXSW. Hear from the product development and engineering team behind Eno, who will share insights and lessons learned from their multi-year product development journey, including:

•How evolving customer values and expectations influence the future of intelligent products and communications

•Best practices for harnessing data, machine learning and real-time analytics to drive customer engagement

•Insights into building products that proactively look out for customers and engender trust



Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

Primary Entry: Platinum Badge, Interactive Badge
Event Type: Special Event