Joe Whitchurch

Head of Innovation - Small Business Card
Capital One

Joe Whitchurch is currently Head of Innovation for Capital One Small Business, leading a team creating best-in-class tools, technology and servicing experiences to help small businesses succeed. Joe has held a variety of customer and innovation roles in his 13 years at Capital One, from product and technology launches which have received multiple industry awards and patents, to designing the conversion experience for tens of millions of customers with the HSBC credit portfolio acquisition, to developing and launching the company’s first internally developed Big Data product. Additionally, Joe has always had a passion for helping entrepreneurs, serving as a lead mentor and board member for Lighthouse Labs, a nationally recognized accelerator program, and as a mentor with the Harvard iLabs. Prior to Capital One Joe was a consultant with Simon-Kutcher GmBH in Germany and the UK, specializing in strategy and product development. Joe holds an AB in Psychology from Harvard University and an MBA from the Wharton School at the University of Pennsylvania. He resides in Richmond with his wife and two children.

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Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.