Allison Landers

As vice president, Customer Experience (CX), Allison Landers is accountable for designing and implementing GI’s CX strategy, including a comprehensive omni-channel strategy that better leverages Digital to deliver against increasing customer expectations and optimize spend for Prudential. She is also responsible for the Voice of the Customer program and benchmarking. Allison holds a Bachelor of Arts degree in Journalism from Indiana University, and an MBA in marketing from Marymount University. She is active in community service, is a founding member of Jersey Shore Impact 100 and serves as Vice President of the Board for Jewish Family & Children’s Service of Monmouth County, New Jersey.

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