Alex Smith is Chief Human Resources Officer for the City of Memphis, reporting directly to Mayor Jim Strickland. Alex is the visionary and architect behind the city’s talent management, training, employee relations, compensation, benefits, and diversity initiatives. She is also the “Chief Change Officer,” focused on evolving the City of Memphis’s culture to enable Mayor Strickland’s mission of “improving the quality of life for all Memphians, every day.” Under Alex’s guidance and focus on innovation, collaboration, accountability, and service, she is helping position the City of Memphis as a model for a 21st century city. Prior to her service for the city, Alex was the Director of Human Resources for Brightstar Device Protection where she led key culture and organizational development projects. Formerly, she served in HR management roles for industry leaders, including Target Corporation and Microsoft Corporation, building a career of being a strategic HR partner for business leaders.
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