Harvard Business Review
This session requires RSVP, and access will only be available to badge types listed under "Primary Access."
Areas of expertise: Difficult conversations, Effective communications, Giving and receiving feedback, Relationships at work, Building your career
In a work world full of competing interests, clashing personalities, fragile egos, and limited time and resources, how can you deal with disagreements in a professional and productive way, that improves both your work and your relationships?
Amy Gallo, is the author of the HBR Guide to Dealing with Conflict, a how-to guidebook about handling conflict professionally and productively. As a contributing editor at Harvard Business Review, she writes about interpersonal dynamics, communicating ideas, leading and influencing people, and building your career. She has contributed to numerous books on feedback, emotional intelligence, and managing others, and is the co-author of the HBR Guide to Building Your Business Case.
Amy combines the latest management research with easy-to-apply advice to help people improve relationships and perform better at work.
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