With Amazon a real threat in nearly every area of retail, it’s time to think more radically about retail footprints. Business as usual just won’t cut it. The key is to answer one very difficult question: what can stores offer that online can’t match? We’ll take a tour through unexpected concepts and sources of inspiration (amusement parks, interactive exhibits, even personal robots) and discuss what might make them viable customer-first strategies that every retailer should consider.
[Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.]