We live in a mobile world that is more and more automated. Ever-more-seamless mobile solutions allow financial services providers to leapfrog costly legacy banking systems. But we’re losing something as we find new ways for tech to make life easier: the human touch, which creates trust and comfort in an increasingly insecure world. African markets have pioneered many of the most interesting recent developments in financial technology. They can provide lessons for the rest of the world.

[Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.]