Can AI Soothe the Savage Comment Section?

Mar 12, 2018

5:00pm – 6:00pm CT

Fostering meaningful discussion in online comment sections is difficult — and expensive. To help, The Washington Post created ModBot, software that uses text analysis to evaluate comments’ content and machine learning to pick up pointers from its human colleagues. In this session, ModBot’s creators will detail the newsroom/technology partnership that distilled years of moderated comments into code, ModBot’s practical impact at The Post, and how the news/AI partnership could progress.

[Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.]

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

photo of Greg Barber
Greg Barber

The Washington Post

photo of Eui-Hong (Sam) Han
Eui-Hong (Sam) Han

The Washington Post

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