Design for Confrontation, Design for Growth

Recording: Design for Confrontation, Design for Growth, Mar 11, 2018

Speakers

Steve Selzer

Airbnb

In today’s increasingly frictionless world, it’s easier than ever to avoid confrontation. The products and services we love are isolating us from different and opposing perspectives. We're becoming less empathetic and resilient people. But what if these products could help us overcome adversity, too? In this talk I'll share thoughts on how design — and the products we love — can help people develop the mindset and skills to constructively confront their teams, their customers, and themselves.

[Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.]

Primary Entry: Platinum Badge, Interactive Badge
Secondary Entry: Music Badge, Film Badge
Format: Solo
Event Type: Session
Track: Design
Level: Intermediate