Ms. Kate Okrasinski, Strategic Designer at Huddle and Mr. Andrew Henderson, former CTO of a global Bank share their unique perspectives in deploying mission critical workplace services to over 50,000 end users globally.

They will share their combined experience, including real challenges and successes, as the worlds of technology & human factors came together to recover from a disastrous first release. They will describe how service architects & developers collaborated with Huddle designers and end-users to re-engineer the tech services and deployment methods used to execute a major OS upgrade, securely migrate vast amounts of user data and to redistribute the applications critical to the daily operations of the Bank globally.