Build a Chatbot: The New Consumer Engagement Tool

Date TBA

Speakers

Tricia Katz

Outdoor Voices

This session requires RSVP, and access will only be available to badge types listed under “Primary Access.”

The most personal form of engagement a customer can have with a business is a conversation. With over 900 million users, Facebook Messenger offers the perfect platform for these conversations to take place. Enter chatbots: the new way for businesses to engage with consumers, without a single customer service representative on the other end.

You don’t have to be a large brand to benefit from using a chatbot. In this workshop, we’ll discuss, design and begin to build your first Facebook chatbot. Business leaders and technologists will leave with a better understanding of consumer engagement opportunities through messenger, and their very own introductory bot.

Primary Access: Platinum Badge, Interactive Badge
Format: Workshop
Event Type: Session
Level: Beginner