Retaining Volunteer Talent in Your Community

Retaining Volunteer Talent in Your Community


Kate Baucherel

Galia Digital Ltd

David J Neff

Lights Camera Help

Volunteers aren't employees, but they add enormous value to a nonprofit organisation: they are not a free resource, but are often treated like one. From co-ordination to reporting, volunteers can find themselves in limbo, which can be equally damaging to the organisation as to the individual. How can a professional online community management approach deliver long term sustainability? Volunteers value the social relationships and knowledge sharing that comes with their roles. Sustainable volunteering depends on building and developing collaborative relationships: good communication all round! Developing a community of volunteers builds trust, and nurtures personal and organisational goals.

Primary Entry: Platinum Badge, Interactive Badge
Secondary Entry: Music Badge, Film Badge
Format: Panel
Event Type: Session
Track: Workplace
Level: Advanced
Online: Website Slides