2016 Schedule

Interactive: March 11–15  •  Film: March 11–19  •  Music: March 15–20

Will ‘No-Tipping’ Save the Restaurant Industry?

Friday, March 11
12:30PM - 1:30PM

Austin Convention Center
Ballroom D
531 E 4th St


This past November, Danny Meyer’s Union Square Hospitality group turned dining out on it’s head by introducing a zero-gratuity policy. This game changer not only affects the BOH, FOH, and diners experience/paycheck, but it is having a ripple effect across the restaurant industry as a whole. Adam Rapoport, EIC of Bon Appétit, sits down with Meyer to discuss the praise and backlash of a no-tipping world and the policies that are yet to come.

This session is part of convergence programming and is accessible to multiple badges beyond Interactive, Gold and Platinum.

Hashtags: #sxsw #HospitalityIncluded


Adam Rapoport at SXSW

Adam Rapoport

Editor In Chief

Bon Appetit

Danny Meyer


Union Square Hospitality Group


Film Badge, Interactive Badge, Gold Badge, Platinum Badge
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