2016 Schedule

Interactive: March 11–15  •  Film: March 11–19  •  Music: March 15–20

Digital Engagement Prep List for Your Restaurant

Friday, March 11
3:45PM - 5:45PM

Hilton Austin Downtown
Room 412
500 E 4th St


Front and back of the house, and now you need to manage a digital "house"? This mobile, always-on reputation of your restaurant can fill up or bring down your house!

We will conduct a digital audit and make specific adjustments to your online image and dialogue that accelerate consumer engagement. Takeaways include a workable content strategy and consistent diner journey across your site, social, review, and email channels. You will be ready to improve real-time customer service, attract usable feedback, and drive peer-to-peer recommendations and search, resulting in loyalty and profits.

Bring your laptop, logo, best pics, and log-in info, and leave SX with a diner-ready restaurant online!


Hashtags: #sxsw #DinerReady


Van Webb at SXSW

Van Webb

Chief Engineer & Executioner


I manage online engagement and reputation for a variety of businesses, with concentration in the restaurant industry. My career has taken me into the kitchens of great chefs and behind the scenes w...

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