Micromoments, faceless services, and disappearing apps. Points of eXperience, the thinking list, and etiquette allies. These are just some of the digital trends we'll discuss in this panel, exploring how these ideas are set to impact the real world and shape both consumer expectations and service design over the coming 12 months. Based on Fjord's Annual Trends report, we sought insight and inspiration from experts within the agency and distilled their thinking into ten core, easy-to-digest and undeniably interesting ideas.