2016 Schedule

Interactive: March 11–15  •  Film: March 11–19  •  Music: March 15–20

Comments Are Terrible: But They Don't Have to Be

Monday, March 14
11:00AM - 12:00PM

Hilton Austin Downtown
Salon F
500 E 4th St


Interacting with readers is important. But your comment sections are a troll-filled cesspool. What’s a publisher to do? Think more strategically, we say — and we can help you do it.

In this interactive session, leaders from The Coral Project and the Engaging News Project will give you tips on improving your interactive spaces — comments and beyond — based on the latest research. They’ll also solicit your questions and feedback, a dialogue that will help guide the Engaging News Project’s research and The Coral Project’s open-source software development.

Hashtags: #sxsw #comments


Erica Palan at SXSW

Erica Palan

Audience Engagement Mgr


Erica Palan is a Philadelphia-based editor, writer and social media manager. She is currently creating social media strategies in the newsrooms of Philly.com, the Philadelphia Inquirer and the Phil...

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Greg Barber at SXSW

Greg Barber

Lead on Strategy & Partnerships

The Coral Project/The Washington Post

Greg Barber has made a career of startups within news organizations. These days, he's focused on interactivity, personalization, and alternative storytelling at The Washington Post. He also manages...

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Talia Stroud

Assoc Professor

The University of Texas at Austin


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